1. Who We Are

This Privacy Policy applies to Carl Randall, a licensed real estate agent with Keller Williams - Huntsville, located at 09 Shoney Dr, Ste 108 Huntsville, AL ("we," "us," or "our"). This policy governs the collection and use of personal information submitted through this website.

2. Information We Collect

We collect information you voluntarily provide, which may include:

• First and last name
• Email address
• Phone number (mobile and/or landline)
• Property address or general location (if provided)
• Any other information you choose to include in a message or form submission

We do not collect payment information, government IDs, or sensitive personal data through this website.

3. How We Use Your Information

The information you provide is used solely to:

• Contact you regarding real estate services, market information, and related opportunities
• Respond to your specific inquiry or request
• Send follow-up communications via phone call, text message (SMS/MMS), email, or voicemail
• Deliver any requested resources (such as e-books, market reports, or guides)

4. Text Message (SMS) Communications — TCPA Disclosure

By submitting your phone number on this website and checking the consent box, you expressly authorize Carl Randal and their team to contact you via:

• Automated or manually dialed telephone calls
• Pre-recorded or artificial voice messages
• Text messages (SMS and MMS), including those sent via automated systems or AI-powered messaging platforms
• Email communications

Your consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies based on your inquiry and our follow-up schedule.

To opt out of text messages: Reply STOP to any text message at any time. You will receive one confirmation message and no further texts.

For help: Reply HELP to any text message or contact us directly at the information below.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party tools we use to operate our CRM, send communications, or manage appointments (e.g., GoHighLevel, email platforms). These providers are contractually bound to protect your data and may not use it for their own purposes.
• Legal requirements: If required by law, court order, or government authority.
• Business transfer: In the unlikely event of a sale or merger of our business, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you request that we delete your information, we will do so within a reasonable timeframe except where retention is required by law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

8. Cookies and Tracking

This website may use basic analytics tools (such as Meta Pixel or Google Analytics) to understand how visitors interact with the page. These tools may collect non-personally identifiable information such as browser type, pages visited, and time spent on the site. You can disable cookies through your browser settings at any time.

9. Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of this website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to opt out of communications, contact us at:

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